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One year on, there is no end in sight to the war in Ukraine. Millions of people have been forced to flee their homes, while many still inside the country are unable to access enough food, water or electricity. Meanwhile, the war’s impact has accelerated crises far beyond Ukraine’s borders.

Read more: What's happening in Ukraine?

When the war in Ukraine escalated on 24 February 2022, the ̽����ѡ (̽����ѡ) was already in neighbouring Poland monitoring the rising tensions. We immediately deployed teams to Ukraine to assist people displaced by fighting and to the Poland-Ukraine border to support arriving refugees. 

We partnered with local organisations to bolster their efforts, and scaled up our response at record speed, reaching 2.7 million people with crucial in-person support and online information services over the last year.

Below, a look at the ways we are providing vital assistance to people impacted by the ongoing conflict in Ukraine - wherever they are in the world.

Distributing cash

People experiencing crisis know best what their families need. Direct cash payments have proven to be one of the most effective ways to help them survive and recover. To date, we have reached almost 150,000 people affected by the war in Ukraine and Poland with cash assistance.

Natalia (mother), Yana (aunt) and Eva after receiving winter kits and registering for financial aid in the Kharkiv region in northeast Ukraine.

Photo: Tamara Kiptenko for the ̽����ѡ

“There are situations where we see half of the community has been destroyed, like all of the buildings, all of the villages, unfortunately,” says Mykola Lialenko, the ̽����ѡ’s acting cash and basic needs manager in Odesa, Ukraine. “A lot of people have fled and they moved with nothing.”

“Our aim is to help them find solutions to give them the opportunity to buy some food, to pay for rent, to cover their basic needs. Often people also use the cash to buy clothes, because the weather is changing. ”

“When you give people money you give them a choice,” says Lialenko. “They can decide exactly what they need.”

Providing essentials and winter kits

In parts of eastern and southern Ukraine affected by shelling, people’s ability to purchase what they need has been compromised by shuttered stores, empty ATMs and suspended money transfers.

In these places, tangible goods are the most effective relief. Since February 2022, ̽����ѡ teams have provided displaced people with items such as toothbrushes, soap and other hygiene products; women and adolescent girls with clothing and menstrual products, and children with toys, games, and activity books to help them cope with the crisis around them.

People lining up to receive winter items from the ̽����ѡ in Dnipro, in central Ukraine (the country’s fourth-largest city). These include blankets and heaters.

Photo: Diana Zeyneb Alhindawi for the ̽����ѡ

A few months ago, as the cold weather returned, attacks targeting Ukraine’s power grid made blackouts a common occurrence. On a single day in mid-November, intense fighting left more than seven million Ukrainians without electricity. 

Lack of power and heat became life-threatening, particularly for people without adequate shelter, as temperatures plunged well below freezing. 

The ̽����ѡ quickly scaled up our response to provide people with blankets, quilts, sleeping bags, stoves, power banks, heaters and fuel. In areas close to the frontlines, we have been providing plywood and other materials to seal windows damaged by shelling.

̽����ѡ workers transport heaters from a warehouse to a distribution site in Dnipro.

Photo: Diana Zeyneb Alhindawi for the ̽����ѡ

“We met one old woman, about 78 years old, who hadn’t had heating in her apartment for more than three weeks,” says Lialenko. “We provided her with sleeping bags, blankets, a portable charger and an electric heater. With our partners we also covered her damaged window. The woman started to cry, because before that, she didn't know what to do.

“It’s very easy to stay motivated when you know your work can save lives,” he added. 

Supporting women and girls

The majority of people who have left Ukraine are elderly, or women and girls. Many of them did not have time to gather passports and birth certificates as they fled, which are needed to register for services or get jobs in host countries.

Women and girls inside the country also face extraordinary challenges, illustrated by the tragic and . As in any crisis, women and girls affected by the war in Ukraine are at greater risk of sexual violence, gender-based violence, and trafficking. 

The ̽����ѡ works to protect and support all women - whether they are displaced or from over-burdened host communities - with sexual and reproductive healthcare and other tailored services.

Our women’s centres in Ukraine provide women with a much-needed sense of community normality during the crisis. They offer a wide range of free activities - including classes in English, design, fitness and dance - as well as workshops for the community and support for survivors of gender-based violence.

Tetyana, 34, has been attending classes at ̽����ѡ women’s center in Dnipro.

Photo: Diana Zeyneb Alhindawi for the ̽����ѡ

Tetyana (pictured above), her husband, and 3-year-old Zlata fled their home in Severodonetsk as the city came under heavy bombing early in the conflict. She has been taking English classes twice a week at the ̽����ѡ women’s centre in Dnirpo. 

She describes the centre as a “huge benefit”, not only for learning, but also for her mental health. “When you come to the centre you leave it more fulfilled, more energetic, and you have the desire to live despite the constant anxiety,” Tetyana says.

Women displaced by the conflict in Ukraine attend an aerobics exercise class run by the ̽����ѡ in Dnipro.

Photo: Diana Zeyneb Alhindawi for the ̽����ѡ

In Warsaw, Poland, in partnership with a local organisation, the ̽����ѡ has opened a safe haven for women who have fled Ukraine and experienced violence. This calm and comfortable space offers women a place to stay, receive counselling and other psychosocial support and information, learn about their rights as refugees, and get referred to a wide range of support services

Protecting children and helping them heal

The United Nations estimates that over four million children across Ukraine need humanitarian assistance, and that two thirds of them have been forced to flee their homes.

The ̽����ѡ’s Safe Healing and Learning Spaces in Ukraine, Poland and Moldova provide a caring, stable environment where children can go during the day. Staff facilitate games that foster social and emotional learning, so youngsters can better cope with the conflict and negative feelings.

Inna and her daughter Yanna were forced to leave their hometown in Eastern Ukraine.

Photo: Andrew Oberstadt for the ̽����ѡ

Yanna, 13, (pictured above with her mother Inna) has benefitted from the ̽����ѡ’s Safe and Healing Learning Space in Vinnytsia, a city in west-central Ukraine. Her family fled their native city Debaltseve in 2014, when the conflict in eastern Ukraine started.

Because she has been displaced for several years, Yanna has found it particularly helpful to spend time with other children her age and receive psychological support.

“Everyone became more open, sociable,” says Yanna of the support the ̽����ѡ centre provides. “We became friends. Everyone has become more cheerful, friendly. We have become stronger.”

“The children really need it,” says Inna. “They come with the hope that tomorrow everything will be over. We understand that it is unlikely.”

Over the course of the past year the ̽����ѡ has supported over 15,000 children across Europe.

Internally displaced children take part in an activity at the ̽����ѡ Safe Healing Learning Space in the Dnipro region of Ukraine.

Photo: Diana Zeyneb Alhindawi for the ̽����ѡ

Providing health services

Over 760 health facilities in Ukraine have been attacked over the past year. With so many hospitals destroyed or damaged, people often travel long distances with limited public transportation to find care at the nearest health facility.

On top of this, increased transport and medication costs and a shortage of health professionals are making it harder for people in Ukraine to access essential services.

To date, the ̽����ѡ has equipped 50 medical facilities across the country with critical supplies, equipment and medicines. We are also running a mobile clinic in the Kharkiv region to reach people in need, training healthcare workers to give on-the-go care and mental health services.

Aiding Ukrainian refugees worldwide

The ̽����ѡ is working around the globe to support people forced to flee Ukraine. As the conflict continues, we are addressing the evolving needs of refugees in Poland, Moldova, Romania, Hungary, Slovakia, Czechia and Bulgaria, as well as in Germany, Italy, Greece, the U.K. and the U.S.

In Poland

̽����ѡ staff were on the ground in Poland before the conflict began, working with partners to monitor the situation and identify where we could be most effective. We’ve since scaled up and joined forces with local nonprofits and companies to leverage their experience to increase our impact.

For example, the ̽����ѡ is working with the to reach newly arrived refugees with information on civil rights and access to assistance; and with to help women heal.

Dania and Artem decorating Christmas ornaments at a workshop in Warsaw, run for 70 children who live with their mothers in shelters for families, where the ̽����ѡ and our partner Norma run Safe Healing and Learning Spaces.

Photo: Karolina Jonderko for the ̽����ѡ

We are also partnering with start-up to provide sign language translation for deaf people forced to flee Ukraine. When Ukrainians arrive at the Polish border, they now see posters and signage explaining how to launch the free service via a web browser, mobile application, or any device equipped with a camera and internet access.

By the end of January 2023, the ̽����ѡ supported around 90,000 affected people in Poland, many of whom are staying in shelters across the country, with financial assistance,  psychological support and education services.

In the U.S. and U.K.

Through our 28 offices across the United States, the ̽����ѡ is providing immediate aid to refugees, including food, clothing, medical attention and housing. We facilitate access to the tools of self-reliance - education, English-language classes, community orientation, and employment skills and job placement. 

Recently, the ̽����ѡ has also pioneered new remote services, which have aided thousands of Ukrainians, including the Uniting for Ukraine Support Line and the digital project.

In the UK, we partner with local county councils to help people integrate in their new communities. Our work includes orientation for newcomers, employment counselling, peer mentorship and leadership training. 

How can I help Ukraine?

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